Refund policy

We guarantee the satisfaction of our customers who choose BROSS HOME; however, if you need our help, please do not hesitate to get in touch with us at contact@brosshome.com. We are here to assist you, and we'll do our best.

You can return your order or exchange your item. We accept your return or exchange request, provided we receive the product within 30 days for returns, and 7 days for exchanges. The product must be returned with its original packaging. As soon as having the item back, we will check it, and if the product is in good and usable condition, your refund will be credited to your account within 2 business days for returns. This period may vary slightly depending on your payment method and bank. For exchanges, you'll get the new item after we have the product and check its condition. Buyers are responsible for return and exchange shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please send us an email for return

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Bulgarian	Hindi	Portuguese
Catalan	Hmong Daw	Romanian
Chinese Simplified	Hungarian	Russian
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Czech	Italian	Slovenian
Danish	Japanese	Spanish
Dutch	Klingon	Swedish
English	Korean	Thai
Estonian	Latvian	Turkish
Finnish	Lithuanian	Ukrainian
French	Malay	Urdu
German	Maltese	Vietnamese
Greek	Norwegian	Welsh
Haitian Creole	Persian

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